Privacy Policy

 

Last updated: July 11, 2026

Welcome to TANJAS.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from our online store.

1. Data Controller

TANJAS
Croatia

Email: info@studiotanjas.hr

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the email above.

2. Information We Collect

 

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (optional)

  • Company name (if applicable)

  • VAT number (if applicable)

 

Order Information

 

  • Purchased products

  • Order history

  • Payment status

  • Shipping information

 

Technical Information

 

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage statistics

  • Cookies

 

3. How We Use Your Information

 

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Prevent fraud

  • Improve our website and services

  • Comply with legal and tax obligations

We never sell your personal information to third parties.

 

4. Payment Information

 

Payments are processed securely through trusted third-party payment providers.

We do not store or have access to your complete payment card information.

Payment providers process your payment according to their own Privacy Policies.

 

5. Shipping Information

 

To deliver your order, we share only the necessary information with shipping carriers, including:

  • Name

  • Shipping address

  • Telephone number (if required)

  • Email address (if required)

This information is used solely for delivery purposes.

 

6. Cookies

 

Our website uses cookies to improve your browsing experience.

Cookies may be used for:

  • Shopping cart functionality

  • User login

  • Remembering preferences

  • Website analytics

  • Security

You may disable cookies in your browser, although some parts of the website may not function properly.

 

7. Analytics

 

We may use analytics services to understand how visitors use our website.

Analytics data is collected anonymously whenever possible and is used solely to improve user experience.

 

8. Marketing

 

If you subscribe to our newsletter, we may occasionally send:

  • New collection announcements

  • Atelier updates

  • Limited editions

  • Special offers

You may unsubscribe at any time using the unsubscribe link included in every email.

We will never send marketing emails without your consent where consent is required by law.

 

9. Data Retention

 

We retain personal information only for as long as necessary to:

  • Complete your order

  • Fulfill legal obligations

  • Maintain accounting records

  • Resolve disputes

Order records may be retained for the period required under applicable tax and accounting laws.

 

10. Your Rights

 

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Receive a copy of your data (data portability)

  • Withdraw consent where applicable

To exercise any of these rights, please contact us by email.

 

11. GDPR

 

If you are located in the European Economic Area (EEA), your personal data is processed in accordance with the General Data Protection Regulation (GDPR).

Our legal bases for processing include:

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

  • Your consent where required

 

12. Security

 

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

 

13. Third-Party Services

 

Our website may use trusted third-party providers such as:

  • Payment processors

  • Shipping carriers

  • Email marketing services

  • Analytics providers

  • Website hosting providers

Each provider processes personal information in accordance with its own Privacy Policy.

 

14. Children’s Privacy

 

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

 

15. Changes to This Policy

 

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

 

16. Contact

 

If you have any questions regarding this Privacy Policy or your personal information, please contact:

TANJAS

Email: info@studiotanjas.hr

Thank you for trusting TANJAS.

 

17. Made-to-Order Garments and Body Measurements

 

As a made-to-order atelier, TANJAS creates garments individually for each client.

To ensure the best possible fit, we may request additional sizing information, including body measurements or size preferences provided voluntarily by the customer.

These measurements are collected solely for the purpose of producing the ordered garment and are never used for marketing purposes or shared with third parties, except where strictly necessary to fulfill your order.

Your sizing information is treated as confidential and stored only for as long as reasonably necessary to complete your order, provide after-sales support, or comply with legal obligations.

You may request the deletion of your measurement information at any time after your order has been completed, unless we are legally required to retain certain records.

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