Is every garment handmade?

Yes.

Every TANJAS garment is individually handcrafted in our atelier.

Are your garments made to order?

Yes.

We produce garments only after an order has been placed.

This allows us to avoid overproduction and maintain exceptional craftsmanship.

Can I return my order?

As every garment is made specifically for each customer, we generally do not accept returns.

Please see our Returns & Exchanges Policy for complete details.

Can I exchange my garment?

In certain exceptional situations, exchanges may be approved.

Each request is reviewed individually.

How long does production take?

Production typically requires between 2 and 6 weeks, depending on the garment and the atelier’s current workload.

Estimated production times are shown on each product page.

Which countries do you ship to?

We ship worldwide using trusted express courier services.

Which courier do you use?

Orders are shipped via DHL Express or USPS, depending on the destination.

Will I receive a tracking number?

Yes.

Every shipped order receives a tracking number via email.

Do I pay customs or import duties?

International customers may be responsible for customs duties, VAT, or import taxes according to their country’s regulations.

Can I request custom modifications?

Selected garments may be customized.

Please contact the atelier before placing your order to discuss availability.

Are all garments identical?

No.

Each garment is individually handcrafted.

Small variations are part of artisanal production and make every piece unique.

Do you restock sold-out pieces?

Some collections return, while others remain permanently archived.

Certain editions may never be reproduced.